How to use Orcoda Connect Admin.

This guide describes how to use the Orcoda Connect platform as an Administrator.

Logging In

Navigate to connect.orcoda.app.

Enter your credentials (email address and password), then click enter or the LOGIN button.

You can request to reset your password via the Forgot your password? link.

Screenshot 2024-02-16 134902

Reset Password

If you need to reset your password, the Reset Password page can be reached via the Forgot your password? link on the login page.

From the Reset Password page, you can enter your email address and click the SUBMIT button.

Screenshot 2024-02-16 135309

 The app is divided into sections navigated via a collapsible navigation menu, expanded via
 the menu icon at the top-left of the screen next to the REGION menu selector:
 Screenshot 2024-02-16 140816Screenshot 2024-02-16 140830

Click a menu link or menu icon to navigate to the corresponding page:
 • Screenshot 2024-02-16 140841Dashboard 
 • Screenshot 2024-02-16 140850 Operations 
 •  Screenshot 2024-02-16 140901 Management 
 •  Screenshot 2024-02-16 140911 Settings

Some sections (I.e., Management and Settings) are divided into subsections. These subsections are navigated via a submenu shown to the right of the Navigation Menu (see below image). As shown, the MANAGEMENT section is divided into three subsections: CUSTOMERS, LOCATIONS, and VEHICLES.

Screenshot 2024-02-16 141417

Fullscreen

Toggle fullscreen view for the app via the fullscreen iconScreenshot 2024-02-16 141500 in the top right menu.

Logout

Log out of the app via the logout iconScreenshot 2024-02-16 141513 in the top right menu.

Screenshot 2024-02-16 141817

Notifications

Notification alerts are displayed to managers via the bell icon Screenshot 2024-02-16 141935displayed in the top right corner of the screen.

When there is an unread alert, a red dot will appear over the icon showing the number of unread alerts:

Screenshot 2024-02-16 142042

Click the bell icon to open the notification panel. Alerts that can be displayed are as follows:

  • Late check-ins
  • Late Check-outs
  • Cancellations
  • Accidents

The notification panel identifies the vehicle the alert relates to.

Booking-related alerts provide a SEE BOOKING button that displays the Edit Booking window.

Accident-related alerts provide any incident details that are available.

Note: See Notifications segment of the Account subsection, Settings to manage notification settings.

Screenshot 2024-02-16 142411

Dashboard

The Dashboard page, accessed via the Screenshot 2024-02-16 140841 Dashboard menu link of the Navigation Menu is the initial access point for connect.orcoda.app when logging in.

From here, you can view and manage existing bookings for the current day.

The Dashboard page is divided into the following segments:

  • Map
  • Upcoming Bookings
  • Summary

Screenshot 2024-02-16 142723

Map

The Map segment of the Dashboard page displays the current locations of vehicles within the fleet.

Screenshot 2024-02-16 142852

Icons Screenshot 2024-02-16 142937on the map show where vehicles are located. Click an icon to reveal vehicle details.

Where vehicles are too close together for icons to be displayed meaningfully on the map, a numbered icon will be displayed showing how many cars are in the location. Click the icon to reveal the cars (identified by registration number) in the area.

Hover over an individual car to show it's details.

Screenshot 2024-02-16 143158Screenshot 2024-02-16 143206

Summary

The Summary segment of the Dashboard page provides real-time data of vehicle operations, divided into the following cells:

  • Late Dropoffs
  • Vehicle Utilisation
  • On-Time Running

Screenshot 2024-02-16 143423

Late Dropoffs

The Late Dropoffs cell of the Summary segment of the Dashboard page displays the number of late vehicle dropoffs for the day, with a percentile comparison to the previous active day.

Vehicle Utilisation

The Vehicle Utilisation cell of the Summary segment of the Dashboard page displays the number of vehicles in use for the day, with a percentile comparison to the previous active day.

On-Time Running

The On-Time Running cell of the Summary segment of the Dashboard page displays the percentage of vehicles running on time for the day, with a graph of previous days for comparison.

The details for previous days can be seen by hovering the mouse cursor over the data pointScreenshot 2024-02-16 143849 for a given day.

Upcoming Bookings

The Upcoming Bookings segment of the Dashboard provides functionality to view upcoming bookings for the day.

From here, select an existing booking to view it's details. This reveals the View Booking window.

The number of displayed rows (bookings) can be set to 25, 50 or 100 using the ROWS PER PAGE dropdown menu. Click the displayed number default 100Screenshot 2024-02-16 144137) to change.

Screenshot 2024-02-16 144211

View Booking

The View Booking window, accessed via the Upcoming Bookings segment of the Dashboard, provides functionality to view the details for an existing booking.

Bookings can be edited via the Edit Booking window of Operations.

Screenshot 2024-02-16 144430

Operations

The Operations page, accessed via the Screenshot 2024-02-16 140850 Operations menu link of the Navigation Menu, provides functionality to view and manage daily operations for the organisation. Click the buttons to the left Screenshot 2024-02-16 144646 and right Screenshot 2024-02-16 144653 of the displayed date to view other days.

From here, select a vehicle to view it's status and bookings for the day. This reveals the Vehicle segment.

Bookings for each vehicle for the day are shown as pink for late, green for on-time. These bookings can be selected to view and update details. This reveals the Edit Booking window.

New bookings can be added via the +ADD BOOKING button. This reveals the Add Booking window.

Screenshot 2024-02-16 145033

Add Booking

The Add Booking window of the Operations page provides functionality to add a client booking to a vehicle.

From here, enter the relevant details for the booking then click the Add Booking button to save.

Note: See Vehicle Unavailable page if the desired vehicle is not available for the booking.

Screenshot 2024-02-16 145255

Vehicle

The Vehicle segment of the Operations page provides functionality to view and manage a selected vehicle for the organisation.

The Vehicle segment is divided into three sub-segments:

  • SUMMARY
  • SCHEDULE
  • HISTORY

Each sub-segment may be accessed via their corresponding tab at the top of the vehicle segment.

Screenshot 2024-02-16 145526

Summary

The Summary sub-segment of the Vehicle segment of the Operations page provides functionality to view and manage a selected vehicle's status and security, provided it has installed telematics unit.

From here, the vehicle's FUEL RANGE, ODOMETER, and BATTERY status can be seen beneath the image of the vehicle.

The vehicle's doors may be locked and unlocked via the LOCK and UNLOCK icons:

Screenshot 2024-02-16 150058

Mobilise/Immobilise Vehicle

A vehicle can be mobilised or immobilised via the Summary sub-segment of the Vehicle page provided it has an installed telematics unit.

Click the Screenshot 2024-02-16 150258MOBILISE button to mobilise an immobilised vehicle.

Click the Screenshot 2024-02-16 150258 IMMOBILISE button to immobilise a vehicle.

Once one of the above options has been selected, a confirmation window will appear. Confirm the License number of the vehicle as displayed in the prompt, then click the CONFIRM IM/MOBILISE VEHICLE button.

Screenshot 2024-02-16 150919

Vehicles Schedule

The Vehicle Schedule sub-segment of the Vehicle segment of the Operations page provides functionality to view and manage client bookings for a selected vehicle for a given day.

From here, select a booking to view and edit. This reveals the Edit Booking window.

Screenshot 2024-02-16 151431

Vehicle History

The History sub-segment of the Vehicle segment of the Operations page provides functionality to view events supported by the installed telematics unit for a selected vehicle.

Screenshot 2024-02-16 151628

Edit Booking

The Edit Booking window of the Operations page, provides functionality to view and update details for an existing booking.

From here, update the required fields then click the UPDATE button to save changes.

For more on editing a booking see:

  • Update booking status
  • Cancel Booking
  • Vehicle unavailable

Screenshot 2024-02-16 152505

Update Booking Status

The status of a Booking may be updated via the BOOKING STATUS field in the Edit Booking window of the Operations page.

Booking status options are:

  • BOOKED
  • LATE PICKUP
  • IN USE
  • LATE RETURN
  • COMPLETED ON-TIME
  • COMPLETED LATE

Select the relevant status and click the UPDATE button to save.

Cancel Booking

Bookings may be canceled via the Edit Booking window of the Operations page.

From here, click the CANCEL button to cancel the booking.

Vehicle Unavailable

When creating or updating a booking, if the selected vehicle has a pre-existing booking during the specified time-window of the new booking the following alert will be displayed at the top of the Add Booking or Edit Booking window.

To resolve this, change the selected vehicle, the specified time window, or the edit the existing booking as appropriate.

Screenshot 2024-02-16 153646

Management

The Management section, accessed via the Screenshot 2024-02-16 140901 Management menu link of the Navigation Menu, provides functionality to view and manage elements of the organisation.

The Management section is divided into subsections (the Customer subsection by default), accessible via the corresponding sub-menu links:

  • CUSTOMERS
  • LOCATIONS
  • VEHICLES

Note: In sufficiently narrow screens, the submenu is not displayed for readability purposes. If required, the submenu can be displayed in a mobile device by rotating the device to landscape view. To reveal the submenu in a narrow web browser, either decrease the zoom resolution or increase the width of the browser.

Screenshot 2024-02-16 154236

Customers

The Customers subsection, accessed via the Management Subsections Menu, provides functionality to view, search, and manage customers for the organisation.

Customers can be searched via the Screenshot 2024-02-16 154516 field. Displayed customers are refined as the name is entered.

From here, select a customer to view and manage their details. This reveals the Customer segment.

New customers can be added via the + ADD CUSTOMER button. This reveals the Add Customer window.

Screenshot 2024-02-16 154706

Add Customer

The Add Customer window of the Customers page provides functionality to add a new customer into the system.

From here, enter the customer's details. Click the ADD CUSTOMER button to save.

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Customer

The Customer segment of the Customers page provides functionality to manage a customers details.

From here, click the DetailsScreenshot 2024-02-16 155431 link to update the selected customer's details. This reveals the Edit Customer window.

Click the + ADD ORG UNIT link to assign org units to the selected customer. This reveals the Add Org Unit window.

Click the + ADD ATTRIBUTES link to assign attributes to the selected customer. This reveals the Add Attributes window.

Screenshot 2024-02-16 155616

Remove Customer Org Unit/Attribute

An org unit or attribute can be removed from a customer via the Customer segment of teh Customers page. Hover over an existing org unit or attribute and click the revealed Screenshot 2024-02-16 155806 icon.

Once the Screenshot 2024-02-16 155806 icon has been clicked, a window alert will be displayed requesting confirmation to remove the customer from the org unit.

Click CONFIRM button to remove.

Screenshot 2024-02-16 155845

Edit Customer

The Edit Customer window, accessed via the Customer segment of the Customers page, provides functionality to update an existing customer's details.

From here, update the relevant details. Click the UPDATE button to save.

Screenshot 2024-02-16 160144

Add Org Unit

The Add Org Unit window, accessed via the Customer segment of the Customers page, provides functionality to add an Org Unit to a customer.

From here, select an org unit from the ORG UNIT dropdown menu. Click the ADD ORG UNIT button to save.

Screenshot 2024-02-16 160345

Add Attribute

The Add Attribute window, accessed via the Customer segment of the Customers page, provides functionality to add Attribute to a customer.

From here, select an org unit from the ATTRIBUTE dropdown menu. Click the ADD ATTRIBUTE button to save.

Screenshot 2024-02-16 160540

Location

The Location segment of the Locations page provides functionality to manage a locations details.

Reom here, click the Details Screenshot 2024-02-16 155431 link to update the selected location's details. This reveals the Edit Location window.

Click the + ADD FACILITY link to assign facility's to a location. This reveals the Add Facility window. Screenshot 2024-02-19 091823

Edit Location

The Edit Location window, accessed via the Location segment of the Locations page, provides functionality to update an axisting location's details.

From here, update the relevant details. Click the UPDATE button to save.Screenshot 2024-02-19 092025

Add Facility

The Add Facility window, accessed via the Location segment of the Locations page, provides functionality to add a Facility to a location.

From here, select a facility from the FACILITY dropdown menu. Click the ADD FACILITY button to save.Screenshot 2024-02-19 092223

Vehicles

The Vehicles subsection, accessed via the Management Subsections Menu, provides functionality to view, search and manage vehicles for the organisation. Vehicles can be searched via the Screenshot 2024-02-16 154516 field. Displayed vehicles are refined as the name is entered.

From here, select a vehicle to view and manage its details. This reveals the Vehicle segment.

New vehicles can be added via the + ADD VEHICLE button. This reveals the Add Vehicles window.Screenshot 2024-02-19 092606

Add Vehicle

The Add Vehicle window of the Vehicles page provides functionality to add a new vehicle into the system.

From here, enter the vehicle's details, scrolling down to reveal more data fields. Click the ADD VEHICLE button to save.

See Colour codes page for more information about assigning a colour code to a vehicle.Screenshot 2024-02-19 092847

Colour Codes

A colour code can be assigned to an individual vehicle in the following areas:

  • The VEHICLE COLOUR CODE field of the Add Vehicle window, the Vehicle segment, the Vehicles page.
  • The VEHICLE COLOUR CODE field of the Edit Vehicle window, the Vehicle segment, the Vehicles page.

From here, move the COLOUR SELECTOR SLIDER Screenshot 2024-02-19 093220 to select a colour.

Move the COLOUR TONE WHEEL Screenshot 2024-02-19 093326 to adjust the colour tone.

Screenshot 2024-02-19 093210

Alternatively, an exact colour can be entered using one of the following colour codes:

Screenshot 2024-02-19 093436

The RGB code is displayed by default. Click the double chevron icon Screenshot 2024-02-19 093544 to cycle through the codes.

Vehicle

The Vehicle segment of the Vehicles page provides functionality to manage a vehicle's details.

From here, click the Details Screenshot 2024-02-16 155431 to update the selected vehicle's details. This reveals the Edit Vehicle window.

Click the + ADD ORG UNIT link to assign attributes to a vehicle. This reveals the Add Attribute window.Screenshot 2024-02-19 100141

Remove Vehicle Attribute

An attribute can be removed from a vehicle via the Vehicle segment of the Vehicles page. Hover over an existing attribute and click the revealed Screenshot 2024-02-16 155806 icon.

Once the Screenshot 2024-02-16 155806 icon has been clicked, a window alert will be displayed requesting confirmation to remove the vehicle from the org unit.

Click the CONFIRM button to remove.

Screenshot 2024-02-19 101027

Edit Vehicle

The Edit Vehicle window, accessed via the Vehicle segment of the Vehicles subsection, provides functionality to update an existing vehicle's details.

From here, update the relevant details, scrolling down to reveal more data fields. Click the UPDATE button to save.

See Colour codes page for information about assigning a colour code to a vehicle.

Screenshot 2024-02-19 101307

Add Attribute

The Add Attribute window, accessed via the Vehicle segment of the Vehicles page, provides functionality to add an Attribute to a vehicle.

From here, select an attribute from the ATTRIBUTE dropdown menu. Click the ADD ATTRIBUTE button to save.Screenshot 2024-02-19 101531

Settings

The Settings section, accessed via the Screenshot 2024-02-16 140911 Settings menu link of the Navigation Menu provides functionality to view and manage settings for the organisation.

The Settings section is divided into subsections (the Org Units subsection by default), accessibly via their corresponding sub-menu links:

  • ORG UNITS
  • TEAM
  • THIRD PARTIES
  • ACCOUNT

Note: In sufficiently narrow screens, the submenu is not displayed for readability purposes. If required, the submenu can be displayed in a mobile device by rotating the device to landscape view. To reveal the submenu in a narrow web browser, either decrease the zoom resolution or increase the width of the browser.

Screenshot 2024-02-19 102819

Org Units

The Org Units subsection, accessed via the Settings Subsections Menu provides functionality to view, search and manage Org Units for the organisation.

Org Units can be searched via the Screenshot 2024-02-16 154516 field. Displayed Org Units are refined as the name is entered.

Managers, customers, and vehicles can be allocated to an Org Unit to provide the following functionality:

  • Allocating a customer to an Org Unit provides the customer access to the vehicles allocated to the Org Unit.
  • Allocating a manager to an Org Unit allows the manager to receive notifications for that Org Unit, as well as providing access to the Org Unit from the region selector menu on the following pages:
    Dashboard, Operations, and Management
    This allows managers to perform any actions available on those pages for any vehicles/locations/customers available to that Org Unit.

From here, select an Org Unit to view and manage it's details. This reveals the Org Unit segment.

New Org Units can be added via the + ADD ORG UNIT button. This reveals the Add Org Unit window.

Add Org Unit

The Add Org Unit window of the Org Units page provides functionality to add a new Org Unit into the system.

From here, enter the Org Unit's details. Click the ADD ORG UNIT button to save.

Screenshot 2024-02-19 103649

Org Unit

The Org Unit segment of the Org Units page provides functionality to manage an Org Unit's details.

From here, click the Details Screenshot 2024-02-16 155431 link to update the selected Org Unit's details. This reveals the Edit Org Unit window.

Managers allocated to Org Units can be updated via the TEAM Member segment of the Team Members section, Settings.

Customers allocated to Org Units can be updated via the Customer segment of the Customers section, Management.

Screenshot 2024-02-19 103957

Edit Org Unit

The Edit Org Unit window, accessed via the Org Unit segment of teh Org Units subsection, provides functionality to update an existing org unit's details.

From here, update the relevant details. Click the EDIT ORG UNIT button to save.

Screenshot 2024-02-19 104149

Team Members

The Team Members subsection, accessed via the Settings Subsection Menu, provides functionality to view, search, and manage team members for the organisation. Team members can be searched via the Screenshot 2024-02-16 154516 field. Displayed team members are refined as the name is entered.

From here, select a team member to view and manage their details. This reveals the Team Member segment.

New team members can be added via the + ADD TEAM MEMBER button. This reveals the Add Team Member window.

Screenshot 2024-02-19 104455

Add Team Member

The Add Team Member window of the Team Members page provides functionality to add a new team member into the system.

From here, enter the team member's details. Click the ADD TEAM MEMBER button to save.

Screenshot 2024-02-19 110357

Team Member

The Team Member segment of the Team Members page provides functionality to view and manage a team member's details.

From here, click the Details Screenshot 2024-02-16 155431 link to update the selected team member's details. This reveals the Edit Team Member window.

Click the + ADD ORG UNIT link to assign attributes to a vehicle. This reveals the Add Attribute window.

Screenshot 2024-02-19 110748

Remove Org Unit

An org unit can be removed from a team member via the Team Member segment of the Team Members page. Hover over an existing org unit and click the revealed Screenshot 2024-02-16 155806 icon.

Once the Screenshot 2024-02-16 155806 icon has been clicked, a window alert will be displayed requesting confirmation to remove the vehicle from the org unit.

Click CONFIRM button to remove.

Screenshot 2024-02-19 111141

Edit Team Member

The Edit Team Member window, accessed via the Team Member segment of the Team Members subsection, provides functionality to update an existing team member's details.

From here, update the relevant details. Click the EDIT TEAM MEMBER button to save.

Screenshot 2024-02-19 111328

Add Org Unit

The Add Org Unit window, accessed via the Team Member segment of the Team Members page, provides functionality to add an Org Unit to a team member.

From here, select an org unit from the ORG UNIT dropdown menu. Click the ADD ORG UNIT button to save.Screenshot 2024-02-19 111526

Third Parties

The Third Parties subsection, accessed via the Settings Subsections Menu, provides functionality to view, search, and manage third parties for the organisation. Third parties can be searched via the Screenshot 2024-02-16 154516 field. Displayed third parties are refined as the name is entered.

From here, select a third party to view and manage it's details. This reveals the Third Party segment.

New third parties can be addedd via the + ADD THIRD PARTY button. This reveals the Add Third Party Window.

Screenshot 2024-02-19 111908

Add Third Party

The Add Third Party window of the Third Parties page provides functionality to add a new third party into the system.

From here, enter the third party's details. Click the ADD THIRD PARTY button to save.

Screenshot 2024-02-19 112108

Third Party

The Third Party segment of the Third Parties page provides functionality to view and manage a third party's details

From here, click the Details Screenshot 2024-02-16 155431 link to update the selected third party's details. This reveals the Edit Third Party window.

Screenshot 2024-02-19 112304

Edit Third Party

The Edit Third Party window, accessed via the Third Party segment of the Third Parties subsection, provides functionality to update an existing third party's details.

From here, update the relevant details. Click the EDIT THIRD PARTY button to save.

Screenshot 2024-02-19 112521

Account

The Account subsection, accessed via the Settings Subsections Menu, provides functionality to view and manage account settings for the currently logged-in user.

The Account subsection is divided into the following segment:

  • PROFILE
  • NOTIFICATIONS
  • UPDATE PASSWORD

Screenshot 2024-02-19 112744

Profile

The Profile segment of the Account subsection, provides functionality to view the currently logged-in user's company and contact information.

From here, the currently logged-in user's contact phone number can be updated via the PHONE field. Enter the number and click the UPDATE PROFILE button to save.

Note: Refers to the currently logged-in users supervisor to change other information displayed in this segment.

Screenshot 2024-02-19 124930

Notifications

The Notifications segment of the Account subsection, provides functionality to view and manage the currently logged-in user's notification settings.

From here, notifications toggle can be toggled on Screenshot 2024-02-19 125154or off Screenshot 2024-02-19 125224 by clicking the notification's corresponding checkboxes.

Screenshot 2024-02-19 125343

Update Password

The Update Password segment of the Account subsection, provides functionality to update the currently logged-in user's password.

From here, enter the currently logged-in user's existing password in the OLD PASSWORD field. Enter the new password in the NEW PASSWORD field. Passwords must be a minimum of 8 characters, and include numbers, letters and special characters.

Click the UPDATE PASSWORD button to save.

Note: For security purposes text entered into the PASSWORD fields are automatically displayed as dots •.  Click the eye icon Screenshot 2024-02-19 125900 to toggle this function on and off.

Screenshot 2024-02-19 125930